Sllot's trial requires no card and charges nothing up front — you only pay once you choose to continue on a paid subscription after your trial. This policy explains what happens once billing is active on your account.
1. Cancellation
You may cancel anytime, from your dashboard or by emailing us. Cancellation takes effect at the end of the current billing period, and there are no cancellation fees. We don't add artificial exit friction — canceling is as easy as subscribing.
2. Refunds
By default, we don't refund partial billing periods — if you cancel partway through a period, the Service stays active until that period ends, and you aren't charged again, but the remainder of the current charge isn't refunded, except where required by local law. The 30-day money-back guarantee below is an additional guarantee on top of this default, not an exception to it — it applies specifically to charges within their first 30 days, regardless of whether you've since cancelled.
3. 30-day money-back guarantee
If you're charged for a subscription and it isn't right for you, contact us within 30 days of that charge and we'll refund it in full — no questions asked.
4. How to request a refund
Email hello@sllot.app with your Club's name/slug and the charge you'd like refunded. We aim to process approved refunds within a few business days; it may take longer for the refund to appear on your statement, depending on your bank, card provider, or payment method.
5. What happens to your data
Cancelling doesn't delete your booking history or customer list — your booking page and bot are simply switched off, and your data remains yours per our Terms of Service. You can request a full export or deletion at any time; see our Privacy Policy.
6. Affiliate commission and refunds
If a referred Club is refunded under this policy, the affiliate commission tied to that charge is reversed.